Frequently Asked Questions

Welcome to the Frequently Asked Questions page! Click on a topic below to see all relevant questions.

New Users

We offer a New User Tutorial which will guide you through the basics of our game and reward you with a free standard arborling MYO! Once you complete the tutorial, the page will redirect to the free arborling page. You can go back to this page at anytime to submit your design!

You can also refer to our Getting Started guide to learn the basics of the game!

Using the Site

What timezone is the site in?

EST.

What is rollover? When does rollover happen?

"Rollover" refers to the day where all activities and events are reset for the new month (with some exceptions). Rollover happens on the first Saturday of each month. Part of rollover is done manually by our team, so some features may release later than others!

How are crumbs formatted on the top bar beside my username?

The default setting will group every 5,000 crumbs into 1 SC (sugar cookie). If you have 5,500 crumbs, it will display as 1 SC 500. If you would like to change the format to crumbs only, you can go to Edit Profile under the Account tab and set Show Currency Bar in Sugar Cookie format? to “No".

Where can I set my site options/edit my profile?

When you go to Edit Profile under the Account tab, there will be a list of options you can set for your profile, notifications, and other miscellaneous settings.

If you set your birthday in your profile settings, you may get a special event when visiting the site on your birthday!

How do I get profile skins? How do I use them?

Profile skins can be obtained as a random drop from some of our games, or during site events. You can also trade with other users for profile skins. You can see a full list of available skins and how to obtain them in our Site Catalogue.

To use a profile skin, you first need to add it to your Collections by clicking on the item in your inventory and selecting “Add to Collection" from the dropdown menu. After that, you can go to Edit Profile and set your active skin to any of the skins currently in your collection. Once a profile skin is added to your collection it cannot be removed.

Where do I find information about certain items/pets/etc?

You can find information about items, cosmetics, and even NPCs in our site catalogue. The catalogue will help you find out where you can get certain items, if they're tradeable, etc.

How do Collections work?

Collections are a place where you can track your items, treats, stickers, and skins in a convenient collection. To add an item to your collection, click on it in your inventory and select “Add to Collection" from the dropdown menu. If the item is already in your collection, it will give you an error when you try to add it again.

Some items, like certain NPC dolls, can give you a special perk for adding it to your collection. We will be expanding on this feature and offering rewards for completed collections in the future!

Please note that items added to your collection cannot be removed again.

How do I discard an item?

You can click on the item in your inventory to bring up the interaction menu. Choose "discard" from the dropdown menu and hit the submit button. You can discard 1 item at a time, or a whole stack at once.

How often do shops restock?

Shops restock automatically every 8-12 hours.

I'm having trouble submitting my image/I'm getting an error message when I try to submit something!

Check your file: Images files should be as a PNG or JPEG, with a maximum size of 1000 pixels on the largest side. Some images (such as pet/midveiler MYOs) may have extra requirements so please read through the submission page carefully!

Error messages: If the designer you are crediting does not have an account on-site, please message an admin to have them added as a designer. If you are getting a SQL error or a broken page, you can submit a bug report.

How long will it take to approve my submission/myo design?

Please allow up to 5 days for moderators to process your submission. If it's been longer than 5 days, you can DM the appropriate mod by using our mod directory.

I submitted something to the site, but it was never approved/isn't in the queue/I didn't receive the rewards!

Sometimes your submission may not go through if there is a connection error, or you have too many Strudel Cafe tabs open at the same time. Make sure that you are on a steady internet connection and close any extra tabs before going to the submission page. Do not refresh the page while it's loading!

Most of our submission pages have queue information at the bottom so you can see if your submission has been submitted to the queue. You can check if your MYO submission is pending by checking the masterlist entry for that MYO slot. For free Arborlings, you can return to the User Tutorial page at any time to check on your pending submission.

I don't know if I've received items/rewards/etc!

You can check your site logs for things like item trades, rewards, etc. You can find your site logs in the Account menu, and your farm logs in the Green Acres menu. If you are still missing something, please contact the appropriate mod!

Where can I report a bug, error, or rule-breaking?

For site bugs, rule-breaking, or other issues you can submit a ticket using our Support Desk! Please do not use our suggestion box for reports.

For masterlist entries with errors in the listing, please use the icon beside the listing name and number.

If you need help with designs, or activities, you can contact the appropriate moderator using our Mod Directory.

The Masterlist

The masterlist is an archive of all the current and voided Midveiler designs that have been approved officially. Any Midveilers or MYO slots that you receive will be added under your name in the masterlist. You can see your Midveilers/slots by clicking the “My Midveilers" icon beside the site clock, on your profile page, or on the masterlist itself.

Your Midveiler’s masterlist entry holds all information pertaining to their design; ownership, traits, designer(s), how they were obtained, and their current and past designs (if applicable). There are also tabs for displaying your Midveiler’s soulbound pets and mounts. For more information on soulbinding, see the Pets and Mounts section.

Receiving & Sending Gift Art

There is a gift art field that lets users know if you are open to gift art of your character. All Midveilers will have “Feel free to draw this Midveiler!" as a default setting. If you don’t want to receive surprise gift art, you can click the icon in the Gift Art field and it will change the status to “Please ask before drawing this Midveiler!".

When viewing another user's Midveiler, you will see an icon in the gift art field. You can click this icon to send the user your gift art directly. Please check if the user is open to gift art before drawing their Midveiler!

Theme Art

Some users enjoy making or commissioning “theme art" of their Midveilers, which is a small image representing the theme of the Midveiler. For example, if your Strudel is based on strawberry cake, the theme art would be a drawing of a strawberry cake. When you submit theme art, it will be displayed at the bottom of your Midveiler's masterlist entry. These must be unique pieces of art; we do not accept stock images. You can submit theme art at a maximum size of 200 x 200 pixels.

Catalogued Design

A Midveiler may have a catalogued design if the current one is a redesign. You can revert to a catalogued design within 72 hours of receiving that Midveiler in a trade.

Catalogued designs may be removed if: the original artist/designer requests it, or the Midveiler has changed subspecies. For example, a strudel that receives a trickster redesign will no longer have the original design catalogued because lore-wise, they would have turned into a trickster at the time of receiving their offering.

Some designs cannot be catalogued if an exclusive mutation (not available in-game) is removed, so keep this in mind if you want to remove an exclusive trait from your Midveiler.

What else can I do on my Midveiler's masterlist entry?

There are a few buttons at the bottom of your Midveiler's entry:

  • Edit Info: This will let you add a name, description and external link to a Toyhou.se profile or similar to your Midveiler's listing page.
  • Trade Midveiler: This will submit your trade or resale to the queue for approval. For more information you can read the Trading & Selling section.
  • Submit Redesign: This is where you can submit a redesign of your Midveiler if you are updating their masterlist art or adding/changing traits or markings, etc.
  • Manage Theme Art: This is where you submit your theme art.
  • Request Appraisal: If you are looking to add USD value to your Midveiler, you request an appraisal with this button. For more information you can read the Trading & Selling section.

How do I report an error on my masterlist entry?

Click the icon beside the Midveiler's listing name to report listing errors.

What if a Midveiler's masterlist entry is breaking the rules?

If you see rule-breaking, or inappropriate content in a masterlist entry or trade listing, please submit a ticket through our Support Desk.

What is a voided Midveiler?

A voided Midveiler is no longer considered an official Midveil design and cannot be used in game. Voiding is permanent and will not be reversed even if the design is transferred to new ownership.

If you need to void your Midveiler for any reason, please contact an admin!

Midveilers

How do I obtain a Midveiler?

We have many different ways for users to obtain Midveilers, no matter your budget!

To obtain a Midveiler without using USD we have a few options! All new users can obtain a free Common Arborling MYO by completing the user tutorial. We also host DTE/DTA contests where users can draw the featured character for a chance to win them at the end of the month! MYO (make-your-own) slots can be purchased with our in-game currency in the Nursery. Nursery MYOs can be purchased once per month, with the exception of Arborlings which can be purchased anytime!

Official adopts can be purchased with USD, or in-game currency/items in our Adopt Market! The Market currently hosts flatsales and OTAs (offer-to-adopt). Our guest artists and mods also host adopts and customs in the Official Adopts forum, or in our community Discord server.

Trading is also another way to obtain a Midveiler! Users may offer their Midveilers in exchange for art, site items, or even USD re-sale. You can browse UFT Midveilers through the masterlist, or check the advertisements in our #midveiler-trades channel in the Discord.

Where do I find information on designing my Midveiler?

Our Species Guide covers everything you need to know about each species, as well as guidelines for designing them!

Can I show off my MYO design?

Unapproved designs can only be posted to the Design Feedback submforum, or the Midveiler Creation channels in our Discord server. Please do not post your design publicly outside of Strudel Cafe until it’s officially on the masterlist.

How do I submit a Midveiler design?

Navigate to your Midveilers and click on the MYO slot you wish to use. Click on the "Submit Design" button to be taken to the submission page. From here you can upload your image and fill out the necessary information.

Image requirements: The image should have a transparent background and the image should be no bigger than 1000 pixels on either side. Please keep the image clear of any extra info unless necessary to the design.

If including a pet in the masterlist art: Any pets visible in the masterlist image must be soulbound before you submit the Midveiler design. Pet MYOs must be approved before adding them to the masterlist art.

If using a Pet MYO for Dullahan or Parasitism mutations: The Pet MYO must be approved before submitting your Midveiler's design.

Once your design is submitted, it will go into a queue to be approved by our masterlist mod. If any changes need to be made, our mod will leave a comment on your submission. If your design was declined, please make the necessary changes before resubmitting.

Can I redesign my Midveiler?

Yes! However it still must resemble the original design in some way. You can purchase redesign items with crumbs from the various site shops! We have an extensive redesign guide if you are unsure what would count as a valid redesign!

How do I update my Midveiler's masterlist art?

If you would like to update the masterlist art without redesigning your Midveiler, you need to acquire a Fizzy Pop Punch. Once you have the required item, you can use the "Submit Redesign" button to submit your new art with the Fizzy Pop Punch selected in your submission.

Any minor changes that don't require a redesign item (refer to our Redesign Guide) can be updated with a Fizzy Pop Punch as well.

What mutations can I give my Midveiler?

You can find a list of available mutations from items in our Mutation Guide, as well as which species can use that mutation item. There is also a "Help" tab in the mutation guide with common questions about using mutations! Species-exclusive mutations can be found in the Mint Awfulcone Guide, Holey Apple Guide, and the Stick n' Poke Guide. Any mutations not listed in these areas are exclusive and not available in-game currently.

Who do I contact about MYOs/redesigns?

For design feedback, you can post in the Design Feedback subforum, or get help from a community volunteer in our Discord. For questions about your masterlist submissions, you can message the masterlist mod using our Mod Directory!

Pets and Mounts

How do I get pets/mounts for my Midveiler?

Pets can be purchased from Pippa's Pets, earned through various activities on the site, or traded!

Mounts can be obtained through certain quests, mini-games, or trading! You can also evolve certain pets into their mount forms:

Goomdrops: Goomdrops are little gooey friends that come in a variety of types! Goomdrops can be won as a drop from King Moni. Goomdrops can be evolved through the Goom Nursery into their Juvenile form. Once they reach this stage, you will need to feed them a goompling to evolve them into mount form. The goompling recipe can be obtained from the Goomdragon Growth Spurt memory.

Beanies: Beanies are ravenous little pets that love to eat everything in their path! Beanies can be evolved into their mount form through the Beanie Buffet by feeding them your items. Feed them the wrong thing though, and they may evolve into a Ravenous Beanie

What are barn/coop/orchard pets?

Some pets are considered “livestock" and can be used in the Green Acres game. When added to your barn, coop, or orchard, these pets produce byproducts such as milk, eggs, or honey!

The Green Acres Catalogue lists which pets are livestock, as well as their byproduct stats.

What is My Menagerie?

Your Menagerie is where you store your most prized pets! Placing a pet in the menagerie allows for you to add a name and a description, use a potion (if applicable), and soulbind them to a Midveiler. The "Sort Pets" button will enable you to drag and drop your pets into any order you would like. (Not available on mobile)

To Add A Pet: Make sure you pet is in your inventory and go to the Menagerie page. Your available pets will be listed below the menagerie. Click on the pet you wish to add, and it will be put in your Menagerie! Pet types that haven't been added to your Stables will be highlighted in blue.

What is My Stables?

Your Stables is where you store your mounts! Placing a mount in the stables allows for you to add a name and a description, use a potion (if applicable), and link or soulbind them to a Midveiler. The "Sort Mounts" button will enable you to drag and drop your mounts into any order you want. (Not available on mobile)

To Add A Mount: Make sure you mount is in your inventory and go to the Stables page. Your available mounts will be listed below the stables. Click on the mount you wish to add, and it will be put in your Stables! Mount types that haven't been added to your Stables will be highlighted in blue.

What does "linking" a mount do? How do I link a mount?

Some games, activities, or ARPG memories will require you to link a mount to your Midveiler. Linking is not the same as soulbinding; you can always un-link your mount later if you wish to use a different mount. Un-linking a mount may remove access to certain games, so make sure you have a mount linked if you wish to keep accessing that page!

To link a mount to a Midveiler, it needs to be in your Stables. Click on the mount to open its info page. Click "Edit Info", and there will be a dropdown menu with a list of your Midveilers. Once you've chosen a Midveiler to link, click "Update Mount Info" to save your changes.

What is soulbinding?

"Soulbinding" is when you attach a pet or mount to your Midveiler permanently. Some pets that come with adopts will be soulbound, and any pets received through the Origins memories will also be soulbound. Soulbound pets received through ARPG memories will be removed if the Midveiler is traded.

How to Soulbind a Pet: To soulbind a pet, you must first add it to your Menagerie. From there, you can click on it to open the pet info page. Click the "Soulbind Pet" button and pick the Midveiler you wish to soulbind your pet to. Once you have soulbound them, they will show up on your Midveiler's masterlist entry under the Pets tab.

How to Soulbind a Mount: To soulbind a mount, you must first add it to your Stables. From there, you can click on it to open the mount info page. Click the "Soulbind Mount" button and pick the Midveiler you wish to soulbind your mount to. Once you have soulbound them, they will show up on your Midveiler's masterlist entry under the Mounts tab.

What are Pet/Morph Potions? How do I use them?

A pet potion is a fun way to customize your pet or mount! You can use the Pet Cosmetics Gallery to see which potions can be used on which pets.

To Use A Potion: You must have the potion in your inventory, and the pet you would like to use it on needs to be in your Menagerie (or the Stables if it's a mount). Go to "My Menagerie" and scroll down to the Available Pets section. Click on the pet you wish to add to your Menagerie. Once you've added it, you can click on it within the Menagerie to be taken to its Info page.

If your pet can be potioned, a "Use Item" button will appear on the bottom of this page. Clicking this button will prompt you to choose the potion you want to use from a drop-down menu. Only applicable potions will appear in the menu. Once a potion has been chosen, click "Use Potion" to complete the transformation!

Are there Pet/Mount MYOs?

For pets, you can get a Companion Egg from completing the Make A Wish memory and choosing the "Pet MYO" option. You can also receive a Plush Egg from Binx's Attic, which allows you to make a custom plush/fabric/toy pet.

For mounts, there are no MYO options currently, but we have many mounts that can be customized! Most customizable mounts come in a "blank" version, but some other mounts (like the Catterfly) can also be customized. Each mount listing in our catalogue will list if it's customizable, and also provide a downloadable base for you to use!

What are the rules for Pet MYOs?

Pet MYOs must be appropriate for the website (no NSFW, heavy gore, etc), and they cannot mimic an existing pet. The design cannot a copy of a copyrighted character, or use a trademarked name.

Image Requirements: Pet images will be displayed at 100x100 pixels so keep that in mind when sizing your artwork. The background must also be transparent.

How do I submit a MYO pet?

To create a MYO pet for your Midveiler, you will need to place your Companion Egg or Plush Egg in your menagerie. Once in your menagerie, click on the Egg to open its pet info. From here you can click "Submit Design" at the bottom of the page and fill out the form provided. After submitting your design, it will be added to a queue for approval. It may take 2-3 days for your mount to be approved.

MYO pets must be approved and soulbound to your Midveiler before you can use them in Masterlist art. Pet MYOs can be used to design living Dulluhan pets, or custom Parasitism pets.

How do I customize a mount?

If you have a blank version of a mount, you can customize it using the base provided. You can find the downloadable base on the mount's catalogue entry. Some bases are also linked on the submission form when submitting a design.

Once you're ready to submit your design, you will need to add the blank mount to your stables. Once added, click on the mount to be taken to its info page. From here you can click "Submit Design" at the bottom of the page and fill out the form provided. After submitting your design, it will be added to a queue for approval. It may take 2-3 days for your mount to be approved.

Mount Customization Guidelines: You can use the base provided to create unique colours/markings for your mount. Accessories can be added, but mounts cannot have mutations or drastic changes to their anatomy.

Trading and Selling

How do I trade my Midveiler?

Trades are only official through our site; remember to check the masterlist entry for proof before making a trade, and provide your own masterlist entry as proof of ownership.

All trading is done through the Masterlist. Go to your Midveiler's masterlist entry and click "Trade Midveiler" to submit a trade request. If you are re-selling, you must specify it's a sale, and for what amount.

You can list your Midveiler UFT by going to their masterlist entry and clicking the edit icon in the “For Trade?" field. A pop-up window will prompt you to add information in the box (what you’re looking for, how to contact you, etc). Once you have added information into this box and confirmed the listing, the Midveiler will be listed publicly on the UFT page. You can also advertise your Midveiler outside of the site! We have a #midveiler-trades channel in the Discord server where you can advertise your trades once a day.

Midveil characters can be traded for other OCs, art, or even crumbs, in-game items, and pets. We allow voucher trades or three-way trades as well, but please keep in mind that these trades do not add "value" to the Midveiler since the buyer is not paying for the Midveiler directly.

Can I resell my Midveiler?

If you purchased your Midveiler, you can resell it for the amount you paid. This amount will be listed under the "Obtained" field on the masterlist entry. If you received the Midveiler through a trade or gift, their value is reset to zero. This includes voucher trades.

USD Appraisal: If you would like to add USD value to your Midveiler, you can get them officially appraised for the amount you spent on commissions for said Midveiler. On your Midveiler's masterlist entry, you can click "Request Appraisal" at the bottom to submit proposed new price, and proof of your commission transactions. When an appraisal has been approved, the new value of your Midveiler will be displayed on their masterlist entry.

Can I resell my MYO slot?

Yes, a MYO slot can be resold for the price listed on the masterlist entry after the one-week cooldown. (TOS Update 04/20/21)

Can I trade a MYO slot/Midveiler with pending mutations?

No, you will need to cure the mutations or submit a redesign with the pending mutations before you can trade the slot/character.

Can I trade my crumbs, items, pets, etc?

Yes! You can trade with other members for in-game items and Midveilers. You can trade in-game items for non-Midveil goods as long as the other group's Terms of Service allows it. Mods are not responsible for monitoring off-site trades, so please trade at your own risk. You cannot sell in-game items or crumbs for USD or other currencies (DA points, etc).

To trade items, you can put them up for offers at the flea market, put them in your user shop, or use our transfer function to send them directly to another user. You can also advertise in-game trades in our Discord server.

Need more information?

You can search for your question at the QnA Hub. If you can't find your question, feel free to submit it!